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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Pwllheli

Pharmacy Weight Loss Pwllheli | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Pwllheli is a GPhC-registered online pharmacy (GPhC No. 9012511) operating from Pwllheli, Wales, UK. We provide weight management consultations and dispense prescription and over-the-counter weight loss treatments to eligible patients.

2. Eligibility

To use our services, you must:

We reserve the right to decline to provide services to any individual who does not meet our clinical or eligibility criteria. Providing false or misleading information may result in termination of your account and referral to the relevant authorities.

3. Prescriptions and Clinical Assessment

All prescription-only weight loss medications require a valid prescription issued by a qualified prescriber. Our prescribers will review your medical questionnaire and may request additional information before issuing any prescription. We do not supply prescription medications without appropriate clinical assessment.

Prescriptions issued through our service are for your personal use only and must not be shared or transferred to another person. We retain the right to decline or cancel any prescription at the clinical discretion of our pharmacist or prescriber.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards via our secure payment provider. All prices are displayed in pounds sterling (GBP) and are inclusive of VAT where applicable.

We reserve the right to amend pricing at any time. If your order has been approved and paid for, you will not be charged any additional fees without prior notice and your consent.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, delivery will be made within 1 working day. Orders approved after the daily dispatch cut-off will be sent the following working day. Delivery times may be affected by circumstances beyond our control, including adverse weather or carrier delays.

You are responsible for ensuring your delivery address is accurate. We cannot accept liability for non-delivery resulting from an incorrect address provided at the time of ordering.

6. Cancellations and Refunds

You may cancel your order at any time before it has been approved and dispatched by contacting us directly. Once a prescription has been dispensed and dispatched, we are unable to accept returns for safety and regulatory reasons, in accordance with the Medicines Act 1968 and GPhC guidelines.

If your order is declined following clinical review, a full refund will be issued to your original payment method within 5 to 10 working days. Refunds will not be issued where treatment has been declined due to the provision of inaccurate information by the patient.

7. Medical Disclaimer

The information provided on our website and during the consultation process is for general guidance only and does not constitute medical advice. Our services do not replace your relationship with your GP or other healthcare providers. You should always inform your GP of any medications prescribed through our service.

Weight loss treatments carry risks and benefits that will be explained during your consultation. We strongly encourage you to read all patient information leaflets supplied with your medication and to contact us or your GP if you experience any adverse effects.

8. Privacy and Data

We process your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and our Privacy Policy. We aim to respond to all data-related enquiries within 48 hours. To exercise your data rights or submit an enquiry, please contact us using the details provided on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact Pharmacy Weight Loss Pwllheli via the contact details listed on our website. We are regulated by the General Pharmaceutical Council (GPhC No. 9012511).